[Resolved] VLCC — refund required

Vividha Sawant

from Mumbai, Maharashtra

Address:

bosteau house,opp. shantinagar, mahakali caves road,andheri east, Mumbai City, Maharashtra, 400093

I have paid 1lakh for my beauty treatment at vlcc in the month of june 2018. Till date 7 dr. S have changed at vlcc andheri east. The dr. S are not professional at all. The staff doesn't care about their customers after they have taken the package. Worst place and people to rely on! I want my refund. They do not know how to be presentable or talk to their customers.

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Feb 11, 2020

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

VLCC Customer Care's response Hi Vividha,

This is definitely not the experience we want you to go through. Please accept our sincere apology and thank you for bringing this into our notice. Request you to please write to us at [protected]@vlccwellness.com along with your location and contact number and our representative will directly connect with you to offer the best available solution to resolve your issue at the earliest.

Hope this helps, we'll be awaiting your email.

Regards,
Team VLCC