[Resolved] VLCC — service denied in spite of prepayment

Mahita Gandhi

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400004
Website:	www.vlccwellness.com

I recently booked a service under the loot deals at vlcc and paid for the same. I did not receive a transaction id or an e-bill. My appointment was booked by them and upon wanting to redeem it i was denied service without the transaction id. Their customer care is unreachable and emails have not been replied to. I tried contacting them but i have not been able to get hold of them.

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Oct 18, 2018

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

VLCC Customer Care's response Hi Mahita,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC