[Resolved]  VLCC — Skin treatment was not done properly

Address:Visakhapatnam, Andhra Pradesh, 530001
Website:vlccwellness.com/India

Hi Team,

My wife (Mounica) has undergone the treatment for pigmentation problem in VLCC.
We were suggested with 3 Glutathine and 6 Glyclolic peels. We were given assurance that from the very first sitting, there would be a very good change in results. But it never happened even after 2Glutathine and 2Glycolic Peels. Instead, the face became more worse. The treatment was never happened correctly from the beginning. We moved to bangalore and got the remaining sittings transferred to Whitlefield branch. They have given another zero session to see why the treatment was not working. But nothing was found. During this treatment, we had to take bellawave and snigdha products worth 10k and the treatment was charged with 30k. We have paid the totatl amount at the beginning. Now the kind of response from VLCC staff, specially "Neelima" was really bad. She never answers the calls nor she bothered how we are getting the result. This completely lost faith in VLCC.

Now we are looking forward to stop taking the treatment further and get our remaining money back.
There was no result at all till now. We have invested a total of 40k which might be a small amount for you, but not for us. Now they are not at all responding to mails/messages/calls. Now we want to file the complaint to recover the complete money that we have invested.

Pack no: PCK/17/[protected]

Thanks
Siva
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Jul 24, 2017
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
VLCC Customer Care's response
Dear Sir,

Greetings from VLCC!

We regret the inconvenience caused. Please share your contact details with us. Our support team will get in touch with you soon. Thanks.

Regards
Team VLCC
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