[Resolved] VLCC — unprofessional staff

surabhi gupta26

from Delhi, Delhi

Address:

New Delhi, Delhi, 110001

I have had one of the worst experiences in vlcc. My mom has taken a slimming module and i have taken pre bridal services. All in all a total amount of1.5 la of services has been billed to us. The way that appointments are handled is highly unprofessional and unsatisfactory. I spend time and money to reach the place and it’s only after reaching that they inform us that either the therapist is unavailable today or delayed by an hour that in reality translates into 2 hours. I have my engagement makeup appointment on sunday and i would rather take a refund than risk the day with such in unprofessionalism.

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Mar 9, 2018

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

VLCC Customer Care's response Hi Surabhi,

Please accept our sincerest apology for any trouble or inconvenience caused. We request you to please share your contact details with us, we will look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Team VLCC