[Resolved] VLCC — vlcc health care / wellness - pigmentation treatment

Bhartis

from Ahmedabad, Gujarat

Address:	New Delhi, Delhi
Website:	www.vlcchealth.com

Hi team,

I would like to bring this to your notice that i have been already made several calls and sent multiple mails regarding the adverse effect which i got from vlcc treatment, however i have not got any satisfactory resolution. Moreover when i visited the dwarka center the head of center said "we do not have any policy for refund and do whatever you can do because you sent mail earlier nothing happened" they gave me chemical peel however there is no improvement in my pigmentation. When i called again for the next session the beautician goma in rude tone said you have to pay again for that. I feel pity on me, where i have to pay to get scares and adverse effect on my face.
It seems they do not have any policy of retaining customers.
It have been following up with them but there is no response now.

Looking forward to hearing from you.

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Jan 5, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

VLCC Customer Care's response Hi Bharti,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC

Mar 06, 2019

Updated by Bhartis Hi Team,

I have shared my concern several time and still I haven't got any resolution.
I kept on following up for my issue, however your representative assured me for a call back, which I never got.

Regards,
Bharti