[Resolved]  VLCC — vlcc lip balm (cherry flavour)

I am a daily user of VLCC Lip Balm of Cherry flavour.For 1 & half year, I am daily using this. My reason for liking this product is it really gives a beautiful and natural reddish pink color. Also this product gives a good moisturizing to lips. But the main reason for which I like to use this is its color.

But recently when I bought this, this lip balm does not give any color. Earlier only by a single application I got color. But now even after applying many times I got zero color (color which comes almost like no color).

I am highly disappointed now. For regular outing instead of lipstick it was really a great substitute.

I have attached a picture of VLCC CHERRY FLAVOURED LIP BALM interms of PREVIOUS COLOR AND NEW COLOR. You can see the difference between the new and old one.

So being a loyal customer of this company I hope the company will recognise this problem and might resolve this.
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May 5, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
VLCC Customer Care's response
Hi Enakshi,

Please accept our sincerest apology for any trouble or inconvenience caused. Request you to please drop us an email to [protected]@vlccpersonalcare.com regarding your complaint along with the images and your contact details.Our representative will get in touch and resolve your issue at the earliest possible.

Warm Regards,
Team VLCC
Verified Support
Apr 04, 2018
VLCC Customer Care's response
Hi Enakshi,

Kindly share your contact details with us, our representative will get in touch with you.

Warm Regards,
Team VLCC
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