[Resolved]  VLCC — vlcc snigdha day cream complaint

I had bought a vlcc snigdha skin whitening day cream whose expiry date is 3/2019 but this cream has expired i guess. When i opened it it has a fungus like thing on top and yellowish water it is also not normal if you take it in hand and rub. What should i do with it? I will complaint to the shop keeper too today but inform if i can do anything else of that cream
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Aug 22, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Jul 13, 2018
Updated by Akankshaanku
Why is no one responding to my complaint? Shall i send my complaint to consumer court now so that no other person has to suffer like me.
Jul 19, 2018
Updated by Akankshaanku
Why you silent and not responding to my complaints
Verified Support
Jul 22, 2018
VLCC Customer Care's response
Hi Akanksha,

We are extremely sorry for the bad experience.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to provide the resolution.

We assure you of getting your issue resolved with the proper resolution at the earliest possible.

Regards,
Team VLCC
Complaint comments 

Comments

I purchased a weightL loss package for my daughter at VLCC Dehra Dun for approx RS 30000 for 10 KG weight loss Bbut now the company is denying the job and is making it time bound I have a receipt which is money back challenge package if the job is not done .
VLCC Customer Care's response, Jul 13, 2018
Verified Support
Hi Ajai, We are extremely sorry to know about this and assure you to resolve your issue at the earliest. Please send your contact details on [email protected]

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