[Resolved] VLCC Healthcare Ltd. — Cheating no bills given no results burnt and pigmented skin as an after effect
Bangalore, Karnataka, India
Hi, I have started taking few of VLCC services from December 2015, Laser: 22106 INR body feel: 23000 INR Face peel: 4000 INR This is the amount I paid for the treatment. Refund is required as the treatment didn't work. But as it had an adverse effect on me, my skin got highly pigmented, and burnt. I have deep burn marks on my skin. I haven't got any bills for my body peel even after repetitive reminders. My skin is highly burnt and none of the treatments were given. The doctors are so horrible and the centre head Rizwana says "I have not taken your money, I cant help it". Dr. Yesheswini, Dr. Ruby, Dr. Savitha, Geeta - The Zonal head, all have told me nothing can be done as some other doctor has burnt it. They cant take any corrective measure. Dr. Ruby who is the zonal dermatologist, gave me different treatments which she was not sure of. Even after escalations, they didn't solve my case, Since last December, i had just got 6 laser treatments as the doctors were never available. Evertytime, you visit the centre, and tell them about the problems you are facing, they take it lightly and never respond properly. I have asked for a refund and wanted to claim compensation, but they are only refunding half of the amount and no written communication is being provided by their side. I want to know what compensation I would be getting for that. I want to become what I was before entering your VLCC centre. If i wont get my refund back, I will have to file a court complaint against VLCC.
Complaint marked as Resolved
[Dec 15, 2015] VLCC Health Care / Wellness customer support has been notified about the posted complaint.
Verified SupportVLCC Health Care / Wellness Customer Care's response, Dec 30, 2015
Dear Sir / Ma'am, Our team has mutually discussed and resolved the issue amicably with you. Hope we have been able to close all your Queries and Concerns. Regards Team VLCC
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