VLCC — laser hair reduction service

Address:JP Nagar 2nd phase, 560078

The worst ever service i got from jp nagar 2nd phase vlcc center is laser hair reduction service.
I opted for this service in august 2018, till now sessions are not completed. Every time when i asked for slot they gave a slot which was not convenient to me.. Still i could manage my calendar and agreed to their slots. But almost everytime they postponed my sessions in last minute. They have cancelled 4-6 sessions saying machine is under repair. If i am late for 10 mins they told session cancelled but they used to make me wait for 30-60 mins when i was going on time.
Yesterday 17th feb 2020, my appointment was at 6.30 pm, i went to the vlcc centre at 6.15 pm and informed that i have some other work, i have to finish up this quickly (For face it takes max 15 mins) but even after 6.50 pm the lady who was supposed to do laser session didn't even come out. Though her colleagues tried to call her she didn't respond. I informed mr. Jagadeesh who initially adviced me to take this service, i asked him to cancel all my sessions and walked out of the vlcc centre. Later she called n started saying don't get angry, mam.. Pls come back. I have paid the complete amount for laser service and also paid for body polishing service. Both the sevices are not completed yet. They just take us and our money for granted. There is no respect for customers..
Was this information helpful?
No (0)
Yes (0)
VLCC customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information