[Resolved]  VLCC — misbehaviour by branch manager preet vihar branch

Address:New Delhi, Delhi, 110092

Hello;
This is Dr Bushra i am a very old customer of vlcc joined after my sister had taken her bridal package nd recomended me to join same for my laser treatment this is way back in 2014. i had also taken my bridal package from ur branch, When my ist session of laser got over, i had taken 2nd session after recieving msg for some discount from preet vihar vlcc, when the 2 appointment of laser session was complete the manager called me and the laser technician and started arguing with me about the area of my face where i used to take laser and made me sit for around half nd hour.And asked the technician to reduce my laser area.i was really fond of the services given by vlcc but this experience have traumatized me, I will really think twice for joining next session of laser. Plz look into the matter asap my reference number for complaint is CAS-14918-T0X1F2 .Customer care has never botrhered to contact me back.
Was this information helpful?
No (0)
Yes (0)
Aug 23, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
VLCC Customer Care's response
Hi, We are extremely sorry for the inconvenience caused by you. Please share your contact details on [protected]@vlccwellness.com so that we can connect with you and try to resolve your issue at the earliest.
Verified Support
Jul 23, 2018
VLCC Customer Care's response
Hi Dr. Bushra,

We are extremely sorry for the bad experience.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to provide the resolution.

We assure you of getting your issue resolved with the proper resolution at the earliest possible.

Regards,
Team VLCC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information