VLCC — mismanagement of the staff

Address:	Plot No. 41, Sector 19E Vashi Near to Furniture Mall, Palm Beach Rd, Navi Mumbai, Maharashtra, 400705
Website:	www.vlccwellness.com

I had booked an appointment at vashi vlcc, i had taken a package which was promised to me on call that it is available, after going for to the parlour they deny that there is no such package apparently, then i was suggested another package, i took that.
When i was almost done with all my service i was left with 2, for one of the services which would take around half an hour or more, i myself said i would do it on the next day but for the other service which would have hardly taken 10 mins they denied that no can do it, as the staff was leaving and also more than half of the staff had already left. When i checked online their closing time was 9pm and the staff was leaving by 8.15 itself. I have attached a bill payment message as a proof of timing the staff was leaving and i had not option but to leave making the full payment and leaving with incomplete service.