[Resolved]  VLCC — money back

Address:Kolkata, West Bengal

This is the second complaint I am making against VLCC, Kankurgachi, Kolkata. After my first complaint due to your interference one step has been taken by the concerned authority and arranged a doctor's meet. But the problem has not yet been solved. Again they have changed my councillor and this is the fourth time they have done this. Each time the new councillor has given me a new diet chart and exercise regime and kept on asking me to take several other programmes although i have not yet finished my original programme. This time they have put me under a mail councillor which might put me in utter inconvenience. But the original problem still remains the same. My weight is more than my joining weight. It's been more than four months i have been going to vlcc for a single programme but have not yet gained any result. The concerned centre has prescribed me a wrong programme with an intention to extract money from me. I have already stopped going there since 30/09/2018. Under such circumstances I want my money back within 15 days or else I will make a complaint to WEST BENGAL CONSUMER FORUM for the refund. Pls consider this mail as a statutory mail which is required for making a complaint to CONSUMER FORUM.
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Nov 22, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
VLCC Customer Care's response
Hi Sudeshna,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
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