[Resolved]  VLCC — No delivery status updates for the Products even after 10 days

Address:Bangalore, Karnataka, 560029
Website:www.vlccpersonalcare.com

Ordered products worth INR.500 on 27/9/2016 and till now not received. At least no communication from VLCC regarding the order progress since then. When I tried to track the order on www.vlccpersonalcare.com it says that no orders placed then tried to approach customer care email ids [protected]@vlccpersonalcare.com and [protected]@vlccpersonalcare.com regarding the same. But got delivery failure for the emails. Found these email IDs on [protected]@vlccpersonalcare.com but Not sure if these emails are still active. Today contacted customer care number[protected] but they asked me to call another number[protected] which is just an IVR and it allows only to record our voice message to include Order number and request which is completely disguising and NOT AT ALL USEFUL.. I do not why VLCC e-retail is so irresponsible. I have been using VLCC products for 2 years but this is the first time that I ordered products from www.vlccpersonalcare.com/
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Oct 12, 2016
Complaint marked as Resolved 
VLCC Initiated Refund on 10/10/2016, Thank You
VLCC customer support has been notified about the posted complaint.
Oct 07, 2016
Updated by skmdgouse
Order Number is 2781
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