VLCC — Non transfer of prepaid plan to VLCC Chandigarh City from VLCC Kohat Enclave

Address:

VLCC kohat enclave delhi

Dear team,

I Manisha Sharma (registered pH no [protected]) am facing extreme trouble in getting my pre-paid plan transfer to Chandigarh city from Delhi Kohat Enclave VLCC centre. I have been contacting Ms. Kanchan for resolution of my problem. I had made pre payment of micro botox plan along with laser treatment on face for 8 sessions for which I paid Rs. 50, 000/- . Further I had availed a loan from vlcc tie-up liquiloan for the plan which I pre-paid on 30.03.2022 and received NOC for the same against Loan Id CL00454134. I have not availed a single session till date due to non-availability in the city since I used to live in Gurgaon. I recently got transferred to Chandigarh and asked VLCC to transfer my plan to Chandigarh vide mail dated since I was told during the purchase of plan that the services can be availed pan India anywhere since I have transferable job. The same request is still pending and I haven't received any concrete official confirmation and approval for request transfer of my present city Chandigarh from Kohat Enclave VLCC centre. Further they aren't replying on mail not any concrete answer is given in phone.
Kindly address and resolve the issue ASAP or refund my money in my account.