VLCC — Pathetic services and package expiry without completion of services

Address:sec 18 Noida

Dear Sir,

With deep pain and anguish, this is to bring to your information that i have booked a slimming session at sec 18 noida in Feb 2022.Till date i have not been attended properly.

The dietician (Shreya) who was my consulting lady found it so difficult to give diets and session appointments.Days and weeks passed requesting for appointment and i was not given proper appointment.The other slimming head Parisha is also fully aware about the problem but has not been able to do anything

My visiting hours are morning 7:30 as i am not able to dedicate any other time throughout the day.Many of the times when i reach, session is never free and i have to wait for almost half n hour.It is pertinent to mention that i have to reach the VLCC premises anyhow by 8:30 to reach my office on time.Understanding the resource crunch for some time at VLCC (due to so staff leaving)i even tried to come at 8:00 but still the sessions are very irregular.

Such a pathetic service is not expected from the organisation of such repute.I have also brought this to the notice of centre head Ila but still the situation has not improved.

Today i have received message that my package will be expiring on 31st march, however, no proper services have been availed bue to the laxity at centres part.(Therapies cannot be availed unless there is proper weight loss during the week)

Your kind and urgent intervention is required to resolve the matter as well as increase the validity so that i may be able to avail correct benefit of the facilities for which i have paid my hard earned money

Priyanka Singh ([protected])
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
VLCC customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information