Dear Sir,
With deep pain and anguish, this is to bring to your information that i have booked a slimming session at sec 18 noida in Feb 2022.Till date i have not been attended properly.
The dietician (Shreya) who was my consulting lady found it so difficult to give diets and session appointments.Days and weeks passed requesting for appointment and i was not given proper appointment.The other slimming head Parisha is also fully aware about the problem but has not been able to do anything
My visiting hours are morning 7:30 as i am not able to dedicate any other time throughout the day.Many of the times when i reach, session is never free and i have to wait for almost half n hour.It is pertinent to mention that i have to reach the VLCC premises anyhow by 8:30 to reach my office on time.Understanding the resource crunch for some time at VLCC (due to so staff leaving)i even tried to come at 8:00 but still the sessions are very irregular.
Such a pathetic service is not expected from the organisation of such repute.I have also brought this to the notice of centre head Ila but still the situation has not improved.
Today i have received message that my package will be expiring on 31st march, however, no proper services have been availed bue to the laxity at centres part.(Therapies cannot be availed unless there is proper weight loss during the week)
Your kind and urgent intervention is required to resolve the matter as well as increase the validity so that i may be able to avail correct benefit of the facilities for which i have paid my hard earned money
Priyanka Singh ([protected])
[protected]@gmail.com Was this information helpful? |
Post your Comment