[Resolved]  VLCC — pathetic service/unprofessional behaviour

J have taken a package from vlcc of 80000 rs. They ssured me dat ilm get the results after three month the dermatologist assisted me left office i was continously following with them they (Vlcc allahabad) said she is on leave we are arrangin someone else. Thn in 2019 agai a consultant joined after lot of followup ive got the assurance that the fault is from our end will definitely give you the results he said u need tk follow so. E other treatment and the result was zero somehow he too was trandferred or left agai a new cknsultant came nd saying the treatment which u r taking was not right we wiln give u something else but u have tk pay some other package the same amount whicb u have paid earlier.
I addition to this wants to bring ur kind knowledge that they use an expired product on my face.
The quite handsone amount is left on my earlier package i n asking for the details they are continouly telling me we wilk arrange a call back bt a usual i never rec a call back fron their side.
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Mar 5, 2020
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2020
VLCC Customer Care's response
Hi Deeba, please accept our sincere apology and thank you for bringing this into our notice. Request you to please write to us at [protected]@vlccwellness.com along with your location and contact number and our representative will directly connect with you to offer the best available solution to resolve your issue at the earliest. Hope this helps, we'll be awaiting your email. Regards, Team VLCC
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