[Resolved]  VLCC — Poor service, gross behaviour of staff esp the who takes appointments

Address:380015
Website:www.vlccwellness.com/India

I live in Ahmedabad, here I took a membership for 6 months services at VLCC SG Highway road Baleshwar tower. I get frustrated whenever I think of going to VLCC .Getting done a single service at this VLCC salon is not less than a trauma. The woman some one Neelam who allocates the slots is so dumb, whenever I go there there she says 5 minute, then 10 minute. And it was to my shock that I spent an hour plus time waiting for my turn even having a prior appointment and this woman was not at all bothered. This things happened thrice to me. And Now I don't hope going and even using up my membership services there again.
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May 29, 2017
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
VLCC Customer Care's response
Hi,

Greetings from VLCC!

We assure you that customer happiness is a high priority at VLCC. Our team receives the best professional training available in India. It’s our constant endeavour to offer the best experience to our customers and your feedback is valuable. Please share the specific details of your complaint with us at [protected]@vlccwellness.com and our support and redressal team will address it as a high priority. Thank you.

Regards,
Team VLCC
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    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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