[Resolved] VLCC — prepaid order not delivered even after a month

pjot

from Delhi, Delhi

Website:

vlccpersonalcare.com

I placed my order with vlcc online on vlccpersonalcare.com on[protected]. My order number is 149746. Although their business policy says the order will be delivered within 7-8 working days, yet even after a month, the product has not been delivered. Their customer care persons are fooling around the customers by saying they are facing technical problems and their team will revert back within an hour. But nobody has reverted back. They are not even responding back to the mail. I have paid for my order, they have changed their web address and i am unable to see my order details.

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Dec 17, 2017

Complaint marked as Resolved

Order delivered within two days of registering the complaint.

VLCC customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

VLCC Customer Care's response Hi,

Please accept our sincerest apology for any trouble or inconvenience caused. We will look into this matter and make sure that your order gets delivered to you at the earliest possible.

Warm Regards,
Team VLCC