[Resolved] VLCC — product used for facial was expired

neetu1714

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	VLCC

Today I went to Dwarka Sector 11 VLCC Center for facial and they examined my skin and told me to go for Envia Silver splendour one and when my facial was done I found they used the wrong kit which was Envia gold and the product was expired in June2018.
I was shocked and surprised to know that the Salon of such repute used expired products on face . Now I’m concerned about my facial skin and it’s after effects.
I’ll surely not go to VLCC salon again if my concerns are not addressed adequately.

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Dec 20, 2018

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

VLCC Customer Care's response Hi Neetu,

We are sorry to hear this.

We assure you of getting your issue resolved at the earliest possible. Please share your contact details along with your concern on [protected]@vlccwellness.com so that we can connect to get more detailed information.

Regards,
Team VLCC

Nov 25, 2018

Updated by neetu1714 No one has contacted me yet. Poor service