[Resolved]  VLCC — Raising concerns for the bad behaviour of VLCC Rajarhat Branch in transferring the amount.

Address:VLCC - DLF Galleria,Tower B - Ground Floor, Block AF, 8, Major Arterial Road South East Extension, Street Number 124, Action Area 1B, Newtown, Kolkata

Hi

I have taken the skin peel off and hair treatment care at
VLCC - DLF Galleria, Tower B - Ground Floor, Block AF, 8, Major Arterial Road South East Extension, Street Number 124, Action Area 1B, Newtown, Kolkata, West Bengal 700156

For Rs. 26000 with 12 months emi option. I have taken around 3 sessions till April there where there is no result been there in my skin. In May lockdown happened, I got shifted to Noida. It's been 8 months since I am connecting with the Branch Supervisor Rajib - [protected] and Shakeel - [protected] but they are telling me that in a week or other my remaining amount would get transferred to the noida branch whose address I have shared to these people multiple times, still they are being very rude and arrogant while handling the transfer of the amount. I have even connected them with noida branch receptionist, even then they are ignoring. Please do the needful and transfer my remaining amount into my account and also provide me extra services or amount to use the facilities of VLCC at the noida branch address - VLCC K-4, Ocean Heights, Ground Floor, next to Top Breads, Sector 18, Noida, Uttar Pradesh 201010

Please do it asap and revert to my issue and make the transfer.

I truly respect the ambience and hospitality of VLCC centres that's why even after this mental harassing issue, I am willing to get facilitated by VLCC

Please go through the screenshots.

Thanks
Lubna Perveen
[protected]
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Apr 1, 2022
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
VLCC Customer Care's response
Request has been raised with the Centre for transfer and resolution Pls write us back on [protected]@vlccwellness.com incase of any issue
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