Address: | Pune, Maharashtra | Website: | www.vlccwellness.com/India/contact-us |
Hello,
My wife colline richard took a sliming package last year in the month of nov 2015 in nashik, but we had to shift to pune this year. Your nashik staff facilitated the transfer to pune @ mukund nagar outlet.
We were told prices and cost are different due to city change so we agreed for a reduction in package. Being a new city my wife couldnt continue so she requested for refund of the balance amount but it was denied. As on date you pune branch has 19000 credit as nothing was utilised.
Your team called today 24th oct and said to utilise the rs19000 by this month end (In next 5 days) else the whole amount is forfeited.
No where in the entire deal we were told that there was an expiry to this arrangement and we were not even notified in mail or writing that it will expire in a 2 months or 1 month. We have been informed just a week before the expiry.
I feel cheated, i request you to extend the services to other products and spa services till november end so my wife can utlise the same. Else request you to refund the whole amount. Was this information helpful? |
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