VLCC — Service Issue against Quadra Treatment

Address:

Sector V

I have been a loyal customer of VLCC Sector V branch ( Branch Magr Swagata Mukherjee & Debashree Saha) since last 8 yrs, I have multiple beauty packages running with that centre, offlet it has been observed that they provide very unprofessional services.. I had booked a hair treatment called Quadra which was serviced by a slimming therapist not a hair professional, as a result I lost a lot of hair, after multiple requests they have given me one more therapy. Also they are not transparent about any policy changes like I have not informed that I can't use paid packages before October'22. This is a formal complaint I would like to get back the money of all my pending services