[Resolved] VLCC — skin treatments dermaroller and chemical peel

arc23

from Gwalior, Madhya Pradesh

Address:	Jabalpur, Madhya Pradesh
Website:	www.vlccwellness.com

I had taken derma roller treatment from vlcc jabalpur (Wright town as well as gorakhpur branches). After getting no results for derma roller sessions, when i complained for, they provided me chemical peel to recover the damage on my skin. Doctor there told me it will take 3-4 days to peel off the burnt dead skin after chemical peel. More than 45 days has been passed and still there is no recovery of the extra scars they given me on my face. It is very disappointing to say they are very unprofessional people and have no communication between their doctors and beautician. Their beautician offered me derma roller for removal of pits and their doctor said in case of my skin derma roller doesn't show better results. Their beautician said derma roller will not show much effect on pores but another doctor there said me it will improve pores too. I wonder why on the earth these people charge so much when their service is just like some ordinary parlour service. I'm highly disappointed from their services. Put aside the problem i went for solving there, they have given me a new problem which is taking really long to recover. Their doctor later accepted this happened because chemical peel has gone more than it was supposed to. Worst experience.

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Oct 20, 2017

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

VLCC Customer Care's response Hi,

Please accept our sincerest apology for the trouble and inconvenience caused. Please share your contact details with us, We will strictly look into this matter and provide the best solution available to resolve your issue as soon as possible.

Thanks and Regards,
Team VLCC

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Comments

shiule maitra

from Hyderabad, Telangana

I recently went to VLCC Hyderabad, hitech city branch. I had slight pores on my face and few pimples mark. So they suggested me to take chemical peel and derma roller.
After the 1st peel I am able to see pimples appearing one after the other and this type of pimples I have never seen earlier neither in face nor in other body parts ever.
I complained them still they were saying it is not because of the treatment and gave me 2 medicine to apply and along with that they did the second peel.

Now I can't say how this pimples spoiled my face and even the pores get enlarged. I complained them but they didn't listen to me and did facial saying it will cleanse your skin.

Further session are still pending. I don't understand this kind of behavior. If you are seeing a negative impact rather stop the treatment.

Refund the amount to me I would visit a nice experienced doctor rather tham on VLCC