[Resolved] VLCC — vlcc service

trishla P

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560091
Website:	VLCC personal care

I ordered 3 products from vlcc personal care on 2 october 2017. They only sent a receipt to my mail id then after no information. I tried tracking it also but it only shows that the product is in process. It has been one month since now but i only called to know about the product. When i third time called they informed that product is out of stock then i only called them for each and every information they don't send a single mail regarding the information. Many times they also give some stupid reason tor not delivering it at a time. The service they provide is worst. Yet it is not delivered they are continuously telling me the same thing, asking about the order no. I don't know how long more they will take to deliver to my address.

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Jan 10, 2018

Complaint marked as Resolved

Company did nothing after checking consumer forum i got to know they asked me for order ID.

VLCC customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

VLCC Customer Care's response Hi Trishala,

We regret the inconvenience caused. Please share your order IDs with us, we will make sure that your order gets dispatched at the earliest possible.

Warm Regards,
Team VLCC

Jan 09, 2018

Updated by trishla P Now I won’t even order from Vlcc as part of my mistake I didn’t see this complaint update and called to the Vlcc customer care service they many times disconnected the call them no pick up and and always spoke same line that your order was placed it was shipped but no one receives and your service is very poor.