[Resolved]  VLCC — Worst service..

Address:Kollam, Kerala, 691005
Website:vlcc wellness.com

I had undergone a grooming package for my wedding on january 23rd.2016, at vlcc beach road kollam .sreejith, a beautician trainee came to my home on january 25th 2016( wedding day)as scheduled..as soon as he finished his make up it spilled all over my shirt collar...and i brought this to his notice... .he vanished from my home when he saw that the dress was spoiled and the scene is going to get worse .i was one hour late for the marriage function only because of the fault from vlcc staff..at marriage everyone was asking as what happened to my shirt collar...when i called the office to complain they were ready to settle me by giving back entire money and sreejith begged me not to go for case they are telling they would arrange another package...as there is no provision for refund...sreejith begged me as he would repay me back my money...after one month...otherwise he will loose his job..now he is denying it...i had spent more than 75, 000 for my photo session and video shooting..these people spoiled the wedding days mood fraudulent people like him and company manager should be dealt with...i need my entire refund...
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Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2016
VLCC Customer Care's response
Dear Sir , Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. We will be shortly connecting with you to gather all details and to ensure that all your concerns are resolved at the earliest and you are able to enjoy every visit at VLCC. Regards, Team VLCC
Complaint comments 

Comments

Very poor customer service from vlcc doesn't show a courtesy for a complaint submittd against their iresponsible staff...no body from vlcc contactd me regarding this

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