VLCC — Zero results in LASER TREATMENT

Respected Sir/Madam,

I am writing to file a complaint about the service that I was treated to in the VLCC, HITEC CITY (KONDAPUR) BRANCH, HYDERABAD . I have been taking laser hair reduction treatment for the last 1 year, each session it was treated by a different unskilled technician who knows nothing about the frequency they are giving me. Instead of hair reduction "my hair became thicker " now than previously, no one from the branch is responding to my calls. The branch owner has switched off her number, Her name is Jyothi .while taking money they mesmerize people with their words, but very poor services are given. The technicians are not aware of the laser machine and the frequencies to be given to customers .I am utterly disappointed with VLCC HITECH CITY .They are ruining the brand value of VLCC . I want my money back, I don't want to take any sessions from them, please transfer my services to any other outlet in Hyderabad.

Branch details

VLCC Health Care Limited No. 291/14/9/2, Bhasker Empire, Opp. Jayabheri Silicon County, Kondapur Hyderabad, Andhra Pradesh India Pin Code : 500032 Phone :[protected] / 57 GST No. : 36AAACC4808P1ZE

Bill No.: INAPHYD03PKG[protected] Bill Date: 01/02/2020 07:20:53 Name: Prathyusha Client ID: CLMC/20/[protected] Address: Mobile No.:[protected]

On a Whole i paid rupees 80 thousand rupees till now, it is of no use, please take any action or transfer my services to different branch instead of Hitech city

I will definitely take up these issues to the Consumer Forum and will make sure that I don’t visit the outlet and recommend anyone to visit.

Thanks & Regards

Prathyusha