Vle Bazaar — Very bad Customer Service Agent order number 1297611.

First, we have to wait for hours to get through the line. Once we get through, we do not get proper information. They give false assurance that we will send emails in 5 minutes, which never comes. Just now, the agent says the system is not functioning, therefore cannot check details. Asks me to call after 30 minutes. When questioned how I will get through the line in 30 minutes if I have to wait in line for 4 hours, he just cut the lie. It is very insulting that we pay the money and don't get the respect we deserve. Are they paid to insult the customers?