Vlebazaar — Smart phone

Address:	Gurgaon
Website:	www.vlebazaar.com

I bought a smartphone worth Rs.5399 from them and when I received, the phone had huge battery back up issue. They initiated a refund in November 2020 after they received the returned phone within 7-10 days as per there return policy but money has not been returned till date even after calling them several times. They only say I will receive the money in 48-72 hrs...
Kindly look into the matter. My order id- 423514.