Vmake Visas — regarding pr service and refund

Dear sir/madam. My case i'd 109957. I have registered to get service of canada pr. But till date not got satisfactory answer. Continously changing case manager by make visa but case manager is not contacting me and always getting answer from make visa that case manager is ill and hospitalised and not only one case manager but each case manager get ill after taking my case. One case manager name mr sahil told me that we are not working on your case and we can't get pr for you as per our commitment and will refund your money within 15 days but never refund my money. After that mr ankit kapoor appointed other case manager to resolve my issue. But no case manager came to resolve issues till date. And never try to contact me. As per make visa agreement my pr is due in next month. But now i am feeling that i have become victim of online fraud. So many times mr sahil threated me to get involved me in fake cases. Now i don't understand what to do. I have lost so much money in this and damaged my career as well. Make visa gave me commitment of 100%pr. As per my profile. So probably make visa trapped me giving 100%pr in agreement and took my money. I was advised to mail me on [protected]@vmakevisas.com in my previous complaints by vmake visa, if i have any issues so i did so many mail there but not got any reponse. Every case manger took details but after taking those detail either they get ill or go on holiday or go maternity leave. So please resolve my issue. I am trying to phone to ceo the company but not able to talk always reception girl took my no and told me that mr ankit kapoor will call you but not got phone call from him or any email. When i asked my refund as per mr sahil commitment and refused saying that i am only employee and md took monu not me so ask from him but they not let me talk to th md. I have provided detail documents of vmake visa commitment though they are not interested to resolve. Thanks
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Vmake Visas customer support has been notified about the posted complaint.
Aug 25, 2018
Updated by Iqba
Not resolved
Aug 25, 2018
Updated by Iqba
Above complaint is not resolved yet.
Aug 25, 2018
Updated by Iqba
Company didn't resolved the issue
Aug 25, 2018
Updated by Iqba
Dear sir/ madam. This is iqbal. My case i'd is 109957. I registered for taking canada pr file. Before registering for this service make visa assess my case and told me through email and did commitment that you will get 100% canada pr within 6-7 months and took my fees of rs 50000/-. Then after case manager is changing by the excuse of maternity leave and family death and illness and so on. When new case manager appointed, case manager never come with solution and not picked up phone and when you ring at the office i am told that case manager is ill or absent. One of my case manager name mr sahil he just left my case and told me that make visa is not working on your case will refund the feed within 15 working days but company didn't refund. When i asked my money to mr sahil, he started threatening that he will get me involve in fake cases and said that you did not pay money to him so ask money from make visa. When i try to contact ceo of the company receptionist doesn't allow me to talk. As per make visas agreement my canada pr is due next months and till date make visa have done nothing. I feel i am cheated by make visa and i become victim of online fraud. Because my contract is for 1 year, so as per make visa commitment they have to complet my canada pr process within that time limit. When i did complaint before, i was told that if you having problem with the service mail on [protected]@makevisas.com. I did so many mail on that mail id but not got response. Now i can't understand what to do. So please get pr for me within agreement time limit as per your commitment. Thanks
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