[Resolved]  Vmake Visas — reply to the complaint posted by mohammad azam nizami

Address:

New Delhi, Delhi, 110019

Dear Mohammad Azam Nizami
This is an official reply from Vmake Visas team to the complaint posted by you on May 12, 2019. After discussing your case with the management and senior authorities, here are some points we would like to talk about your Australian Immigration process.

In the ending of the year 2017, your case was started with us for the Australian process.

To complete the first stage of the process – Skill assessment, we have assembled all the required documents (educational and experience) and filed your skill assessment under the ACS assessing authority on 27th January 2018. After the span of three months, on 28th March 2018, we received a positive report from the ACS and afterward, we started working on your process. Later on, on 28th April 2018, we filed an Express of Interest (EOI), which is the second stage of the PR process.

In between, some rules and policies were changed by the Australian Government (which is not in hand of our company) and, we have to again update your EOI. The last update was held on 17th January 2019. Now, the center point is that giving the Invitation to apply (ITA) is completely in the hands of the Australian Government and there’s nothing we can do about it. We can only continue further if we receive ITA.
Also, talking about your PTE score, which is 71. You need to get 79 points in PTE exam to escalate your chances. Everything is done by our side on time but rest decision is in the hands of the Federal government of Australia. Without any further notice from their side, we can’t proceed with your case further.
Therefore, we will request you to wait till any further news comes. You are requested not to defame the company’s name on false grounds as the company has never stepped back from its duties and responsibilities.

We respond to every client on time and sometimes, it does happen that we are unable to pick up your calls due to a tight schedule; still, we make sure to provide updated information about the process in emails.

Kindly wait and prepare for your exam till the time any further information comes up. We really value our clients; thus, you need not to worry about anything.

Thanks & Regards
Vmake Visas Team