Vmart — Item not replaced by Team when it was Staff fault

Address:	East Delhi
Website:	V-Mart

Purchased 2 pants from the store but for 1 pant staff gave a different size pant (staff member mistake) and when we went to return that they 1st time told cannot return it is not under our 15days return policy and then they agreed to take it back after writing several mails to the management but then they said as 2 pants were taken we won't both hence AGAIN DIDN'T took it back. Current scenario is we have been following up on mail since 3 months and visited store 5 times but every time they give some reason not to take item back plus they have stopped reverting on mails management also doesn't care . I am fedup with this Company employeed behaviour as it was staff fault of giving wrong item and then still troubling customer by not returning the item.