Vodafone Idea — complaint about not-carrying forward opening balance as on 27.12.2019

Address:Flat No. 17, Soulc-C CHS, Gananjay Society Unit No.3, Gandhi Bhavan Road, Pune-411038, Pune, Maharashtra

The incident has happened on 27.12.2019. I recharged my prepaid mobile on the same date (Which is also due date of recharge).

The opening balance of rs.8.31 (Before recharging the mobile) was lying in my mobile, but the same was found vanished / seems to be forfeited after recharging the mobile.

I have been following the matter with the company but the company is adopting dilly-dallying (Time passing) tactics and not interested in solving the problem.

There are bunch of mails between me & the company since the incident has taken place.
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Jan 15, 2020
Updated by Chandrashekhar Prabhumirashi
In continuation of above complaint, my problem is not yet solved. Even I discontinued to make any calls / send any sms from this Mobile No. since 27.12.2019 (i.e. the date on which incident has taken place).
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    Flat No. 17, Soulc-C CHS, Gananjay Society Unit No.3, Gandhi Bhavan Road, Pune-411038, Pune Metropolitan Area
    Maharashtra
    India
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