Vodafone Udea — Not able to get replacement SIM

My Sim has not been working for three months now. First the bunch of ### said my face is not not matching. They expect my face to match after 10 Years, thrice I visited the Vodafone
centre and every time I would be given a new SIM after checking my face and I'd be told that sim will start working in matter of hours. But it did not. Then they said I should forget about post paid SIM and apply for a pre paid SIM as it will be easy to get. I said you fools get me any damn SIM as long as you can get me one.. When I said ok then another bunch of ## started called me to ask why I want a to change from post paid to prepaid. I said I don't want to do anything like that only you utter ### are not able to replace my sim. I was told 10 days back that I will be most honoured by you ### with a post paid sim. After another 10 days and many calls later I am told to collect my SIM. Today I collect the sim and am told it will be activated within 45 min. It's five hours and still no result. Can you ## really get any worse?