Vr Designer Studio — ordered a dress online

Address:	Hyderabad, Andhra Pradesh
Website:	m.facebook.com/VR-Designer-Studio-250535135070031/?tsid=0.8118576893464177&source=result

I ordered a baby dress from their face book page by paying 6500/- on july 5th 2017.
The owner of the boutique said to contact after a week.
After two weeks of paying the money i started asking about the dress. There was no reply about the dress.
On july 28th after many messages she said that the dress is posted. From then i asked them for the tracking details and the courier service name. I asked her many times on facebook instead of replying me, the owner blocked me from the page so that i can't reply to her.
I keep sending her on watsapp messages to send me the details of the dress. I never get any proper reply from the boutique.
Today is 21st august its almost close to 50 days from the time i ordered the dress.
I don't even know if that dress was stitched or not and if the dress was posted or not.
Few years back i contacted akosha on such case and got my problem solved. I hope your team will help me to solve this case.

I have posted some the conversations i did with her on watsapp, my bank receipt paying the money and the boutiques bank details.

Thank you.