Vrl Logistics — non co-operative & irresponsible staff @ Hoskote Branch

We are a Export oriented Capacitor Manufacturing company in Hoskote industrial Area, Our supplier has dispatched 400 kgs of ( 16 drums of 25 kgs) vide LR No.[protected] dt.22.06.2015 from Ambernath.We verified on VRL Net tracking, & these goods have arrived on 26.06.2015 @ 11 AM.On 27.06.2015, since morning we are calling VRL hoskote branch staff for this materials, he made us to call 4-5 times through out & said material will reach on 29.06.2015.He is so arrogant, that he never replies us properly.This is not ths first time we are experiencing this, but we keep on Managing.Now time has come to make a complaint.Just now i have sent our vehicle for checking, & keeping fingers corssed, as we have kept our factory work on Sunday 28.06.2015 to use this for production.