Vrl Logistics — Refund of amount for non travelling bus

Address:	Bangalore, Karnataka, 560029
Website:	www.vrlgroup.in

I have booked ticket on 7th apr 2015 from bangalore to manvi through vrl non ac sleeper which leaves @ 9.20pm from anand rao circle and 8pm from madiwala, the bus left without intimation as i faced lot of issues due to bus missed and addtional pay extra for me.
When we trust vrl so much if they leave the bus without passenger what we have to do.
Bus person had called after he went to peenya how can he expect me to climb bus from there.
Hence am requesting for refund of money as i have not travelled and mistake was not from my end.