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VRL Logistics / VRL Group — about broken packaging and missing material

Today 1st feb 2019, i collected my parcel from vrl office. The packing was broken amd 2 materials are missing from d box. I had conveyed d matter to parcel sender.
Also d person who sits on counter, asked me to pay rs 50 as unloading charges. I told him that i had already paid all transportation charges and have bill for d same. Then he didn't say anything but aftet sometime a person came and said he is not able to locate where my parcel is kept... Again after 10min another person came and told he found it... But paking was broken.
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Complaint Status


[Feb 01, 2019] VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    VRL Logistics / VRL Group
    Customer Care Service
    Customer satisfaction rating
    9%
    Complaints
    561
    Pending
    0
    Resolved
    41
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 80 2699 2525 [Bengaluru]
    +91 44 3532 6111 [Chennai]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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