VRL Logistics / VRL Group — all stock got in wet condition, due to the negligence of the transporters

Address:

Jaipur, Rajasthan

Dear sir,

We had sent our goods on the date of 3-9-19 to our bhavnagar gujarat lr is [protected]
We had sent total 680 kg quantity goods in 14 bags. The value of the goods is rs. 49, 540/-.
Unfortunately, due to the negligence of the transporters, the entire bag became wet.in that case, the vrl company should be responsible for goods loss and freight charges. Now we request them to please pass the claim for this. But they are asking us to pay freight charges first and then they will send the goods back to jaipur. After that we can do claim for that goods from jaipur vrl branch. When the goods are all wet, why should we pay the fare in such a situation? Vrl the company should send the goods to jaipur at their own expense, but they are not doing so. Vrl bhavnagar team is neither returning the goods to jaipur nor responding properly. The jaipur vrl team is also not giving us proper response.
Very poor services are provided by the vrl group.

Contact for the same
[protected]
Surashahi group