[Resolved] VRL Logistics / VRL Group — Bike- not delivering door to door as promised

Sushant kumar muduli

from Powai, Maharashtra

Address:

H.O : office no-H16 3rd floor, DDUTTL, Kanteerava studio main road, yeshwantpur, bangalore.

I was said door to door pick up and drop for my bike. I paid. But now they are asking me to come to the go-down and take bike. What type of service is this. I am Paying full. Still I am not able to get as promised. I will never recommend this service henceforth.
Even do not have courtesy of answering the calls when called. Once received and I got answer "Paise to sab dete he sir aur kuch hota bhi nahi he. "
I will surely file a consumer case.

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Aug 13, 2021

Complaint marked as Resolved

VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2020

VRL Logistics / VRL Group Customer Care's response Dear Valued Customer

The said material booked the other transpoter M/S.VRL PACKERS AND MOVERS but our transport name is M/S.VRL LOGISTICS LTD.So said material not booked from our end.So you have to contact that transport only.We are not resposible for your complaint kindly take back your complaint which made on our transport.

Raghavendra Kulkarni
Customer Care
VRL LOGISTICS LTD
HUBBALLI.H.O

Verified Support

Oct 22, 2020

VRL Logistics / VRL Group Customer Care's response Dear Valued Customer

The said material booked the other transpoter M/S.VRL PACKERS AND MOVERS but our transport name is M/S.VRL LOGISTICS LTD.So said material not booked from our end.So you have to contact that transport only.We are not resposible for your complaint kindly take back your complaint which made on our transport.So you have wrongly give the complaint on our transport.SO take complaint back

Raghavendra Kulkarni
Customer Care
VRL LOGISTICS LTD
HUBBALLI.H.O