[Resolved] VRL Logistics / VRL Group — Bus services and water leakage from windows

[Resolved] VRL Logistics / VRL Group — Bus services and water leakage from windows

B BADAL TIWADE Jul 4, 2022 Jul 13, 2022 This thread was updated on Jul 13, 2022

I am traveling from VRL bus number MH09EM7782 and in this I face water leakage from windows seat number U30. This is 3 time I face same issue in VRL bus while traveling to Pune and Nagpur route. I have paid for single seat but I have to adjust in two seat berth with other passenger. Your service worsen day by day will be effect your business one day if you not improve it Was this information helpful? No (2) Yes (0)
Aug 14, 2022 Complaint marked as Resolved VRL Logistics / VRL Group customer support has been notified about the posted complaint. Verified Support Jul 13, 2022 VRL Logistics / VRL Group Customer Care's response Respected Sir/Madam, Firstly we regret for the inconvenience and disappointment that you experienced during the journey We assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help to improve our service.Necessary steps will be taken to remedy the situations We have noted your feedback very seriously, We will enquire into the complaint and initiate appropriate action against the issue to avoid such inconvenience to our passengers in future.
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