VRL Logistics / VRL Group — Bus Travel -Reg

Booked a bus on 29th OCT 11Pm.
Bus broke down at 9pm, no information given, I had to wait on road for 3 hours for the bus to come at 2AM.

I booked a A/c bus but non ac bus was sent.

Again, the driver were so irresponsible that they reversed the vehcile for about 10km just to refill the tank.

I seek compensation or a full refund of my Journey which was pathetic