VRL Logistics / VRL Group — Car Transportation

I have transported my Honda Amaze from Jamshedpur (24th Dec) to Gurgaon (not yet received) and all POCs during the transit period do not receive the call and provide wrong information. I was told on the 8th day that my car has arrived Gurgaon and in order to receive it, i have to make the payment first and then collect my car. I paid the amount to the company’s current account and then asked to share the location of my car in order to pick up. Nobody shared the location instead i was told that my car has not yet reached the location, it is in Prayagraj. My POCs are: Deepak and Rahul, who claim to be employees of VRL Transportation. I need my car asap and i want some action against these scoundrels and cheaters.