VRL Logistics / VRL Group — complaint on carelessness on delivering goods lr:[protected]*2box

Address:

OFFLINE MARKETING, Kannur, Kerala, 670501

I am mr, "offline marketing" from kerala state payyanur town, i am doing business with vrl logistics from last 6 years in different firms of myne, this is the first time happening as said below,,,,,, as per lr no:[protected]*2 box was dispatched form shaper rajkot by
Vrl on 3-12-19 & delivered to surath
On 5-12-19. From surath after 3 days one box among two box was loaded to payyanur on 8-12-19. Remaining one box was dead there for 5 days & again reloaded on 13-12-19. (Totally 10 days my materials was dumped with no use & carelessly)
This issue let to a big conflict with my valuable customer, which now he is claiming money with interest of his advance payment of the goods value,
This is the serious issue caused by vrl without handling goods in a systematic way,
I need a proper justice on my loss on this issue,
Or i will be forced to go for filing case agnes vrl
Vijay [protected]