[Resolved]  VRL Logistics / VRL Group — Consignment was kept aside for long at one place in transit for the 2nd time

Address:Shop No 26A, 2nd floor,

You ignorants,
The consignment No. [protected] dated 6th Oct is unmoved for 3 days at Howrah from 7th to 10th and then again at your VIJAYAWADA TPT From 12th Oct though 13 th is a working day and the consignment destination is just 8km from where it is and daily pickup and delivery vehicles move in regular course from your VJA TPT to VJA 1Town. Are the people at your VJA TPT are such ignorant. Though we called upon their mobile and other available customer care Nos on 12th, 13th about more than 40 times no one attended the calls. We never felt such an idiotic behavior from any transport agency till date. FOR THIS IN APPROPEIATE, IRRESPONSIBLE, RECLESS AND UNTIMED DELIVERY BEHAVIOR ONLY _ WE HAVE HAD FORCED TO DROP GETTING CONSIGNMENTS THRU YOU for the last 4 years. Earlier we used to get materials thru you only from RAJKOT, AHMEDABAD, CHENNAI, at least 3 to 4 for month and in each consignment is about 100 to 250 cartons as well. From KOLKATA also we are expecting same which is an indication that you people are of TORTOISES NOWADAYS
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2021
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that the said material delayed due to festival season huge booking at some times vehicle also not available due to festival season so it is delayed.Due tom dashara festival eve our VJWD-ONE TOWN branch route is also jamed.So we are facing loat of problems send the vehicles to that route.So it is delayed.Sorry for the inconvinience we informed our TPT to load the material immediately.

Raghavendra Kulkarni
C.O.HUBBALLI
Verified Support
Oct 16, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We already informed our VJANTPT branch load the material to ONE TOWN immediately.

Raghavendra Kulkarni
C.O.HUBBALLI
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VRL Logistics / VRL Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1254
    Pending
    0
    Resolved
    252
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information