VRL Logistics / VRL Group — Damaged courier not handling properly (LR No-[protected])

rd auto

Jul 21, 2021

Address:

pimpri

Very bad experience with this service we had couriered material but during transport it has been damaged badly and whole box wet in rain, bz of it customer not ready to accept material and that
material is high rated, poor service not even customer support

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VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

VRL Logistics / VRL Group Customer Care's response Dear Sir,

We would like to informed that in this regard we contacted with our delivery branch they told material is ok condiation.We talk with party cleared the matter.

Raghavendra Kulkarni
C.O.HUBBALLI

Jul 26, 2021

Updated by rd auto Dear VRL team,

we had already uploaded phots of material, water got into box and its quit compute system machine in transit your courier partner didn't maintain proper box that bz machine has out of order, now customer not ready to accept.

its our request kindly solve this case soon or pay material charges

Jul 26, 2021

Updated by rd auto other wise we will take serious Action against you