VRL Logistics / VRL Group — delay in delivery of items

Address:Kumar M, Scientist, ICAR-NBAIM, Kushmaur, Mau, Mau, Uttar Pradesh, 275101

Myself Kumar M from Mau, Uttar Pradesh. My parents sent me a consignment on 27th June 2019 from Karaikudi VRL office. The consignment number is [protected]. The consignment is not yet received by me. It reached Varanasi on 05th July 2019 and kept there for more than 15 days. I spoke to VRL offices in both Mau and Varanasi. The people in Mau are saying the consignment is in Varanasi and people in Varanasi are saying the consignment has reached Mau. I am unable to track the consignment. I spoke to customer care of VRL head office and they were not able to solve the problem. The product which was sent is worth over 6000 Rs and are baby foods. Now that if it is decayed I will be at loss. Please take necessary action against the responsible person and protect me from this loss
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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