[Resolved] VRL Logistics / VRL Group — Desktop monitor + CPU damaged
S
Santosh Hubli
Jul 26, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
Address:
Bagalkot
On 25/07/21 my friend did well packed with soft fome in box. And did courier[protected] from Bagalkot to Banglore ..the material was complete desktop like monitor, cpu, keyboard, mouse and I received the material on 26th afternoon around 1PM, and when I opened and saw the material .I got to know that ..my LG monitor display damaged and CPU metal edge got damaged with 2 dent & scratchs and I called to the VRL delivery man ..he asked photos so he can talk with his team and I am really disappointed in VRL service ...
+1 photos
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Aug 28, 2021
Complaint marked as Resolved
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2021
VRL Logistics / VRL Group Customer Care's response Dear Sir,
We would like to informed that we are given good service to all customer all the destinations but some times it is happened damages in transit.So we informed our team to check and contact with customer clear the matter immediately.
@Raghavendra Kulkarni
Sir I talked with Mr. Pujari from Bagalkot branch he is not talking any action ..just simply he is giving me a number of Shalini" banglore branch " then I called her after so many calls ..she replied and talked with Me about the issue .. then she said her Manager Mr .Mantesh is on leave ..so he will return on Friday .. I will inform to manager and he will discuss with u, Shalini said this to me.
So I will talk to Manager ... If he not give solution ... Then I will take action against this people through law
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Sir I talked with Mr. Pujari from Bagalkot branch he is not talking any action ..just simply he is giving me a number of Shalini" banglore branch " then I called her after so many calls ..she replied and talked with Me about the issue .. then she said her Manager Mr .Mantesh is on leave ..so he will return on Friday .. I will inform to manager and he will discuss with u, Shalini said this to me.
So I will talk to Manager ... If he not give solution ... Then I will take action against this people through law