VRL Logistics / VRL Group — extra charge for baggage

I am traveling from nipani to bangalore on 10 dec 19. At boarding point driver ask for luggage charge and same was discussed with local traveling agent first then traveling agent tell that pay 100 rs. Charge for luggage. But there is no information during booking. Also from last 12 yrs i am traveling but till no traveling agency or driver ask about same. If any standard policy is available then same to be reflected during booking. Waiting for your reply.