[Resolved] VRL Logistics / VRL Group — Extra charges on invoice and careless Handling of parcel
M
Mayank Darak
from Hyderabad, Telangana
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Address:
Vitthalwadi, narayanguda, hyderabad.
Worst staff ever. No one talks properly and workers dont handle items with care.also they charge extra charges than your bill amount and provide u seperate printed bill which actually should not be accepted.
They charge hamal charges twice and for no sense they add miscellaneous charges to it. Looking forward to file complaint on them.
Vitthalwadi, narayanguda, hyderabad branch.
+2 photos
Was this information helpful?
No (0)
Yes (1)
Dec 27, 2021
Complaint marked as Resolved
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2021
VRL Logistics / VRL Group Customer Care's response Dear Sirs,
The allegation in the complaint that we have charged excess amount is false just because the Complainant has searched the consignment, etc. There will be various miscellaneous expenses in handling a consignment such as Loading, Unloading, stocking placewise, materialwise, etc. Therefore the complaint deserves to be ignored.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment