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VRL Logistics / VRL Group

VRL Logistics / VRL Group — luggage and misbehave of vrl staff

I am travelling VRL logistics from Ugar Khurd to Bangalore, in the ticket they have mentioned for one person 20 kg luggage is allowed. I was carrying 10 kg luggage they charged me 120 rupees as luggage. Even though I have less luggage, they don't any dimension standard or weighing machine simply they are charging blindly. When asking driver started abusing me in vulgar language. My ticket reservation number 15543526. Please check the ticket details and luggage receipt
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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